Contract Manufacturing Services Based out of North Carolina

We pride ourselves in accountability, accessibility, and building strong relationships with our customers and community. Understanding and meeting the needs of our customers who are adapting to a constantly changing business environment is what makes us easy to work with and reliable. We work diligently to grow and update our facilities to meet the customer’s needs and never sacrifice honesty and integrity. We deliver what we promise and keep our commitments. On anything from metal enclosures to fiber optic management devices, our guarantee is that coming to RFR with your manufacturing needs will be a low-stress experience in getting high-quality product. You will understand why we’ve maintained loyalty and trust among our customers for over 25 years.

Our Values represent how our people relate to each other, what we expect of our clients and vendors, and what our clients, vendors, and the marketplace should expect of us. We expect our employees to exhibit the following values:

• Lead by example—at all levels acting in a way that exemplifies what we expect of each other.
• Work together—bringing out the best in each other and creating strong and successful working relationships.
• Respect the individual—respecting people for their knowledge, skills, and experience as individuals and team members.
• Seek the facts and provide insight—challenging assumptions, pursuing facts, and strengthening our reputation as trusted business.
• Be open and honest in our communication— sharing information, insight, and advice frequently and constructively, and managing tough situations with honesty.
• Be committed to our communities—acting as responsible corporate citizens, and broadening the skills, experience, and perspectives of each other and our community.
• Above all, act with integrity—complying with all applicable laws and regulations and upholding the highest professional standards.

We expect our suppliers to make the following commitments:

Act with Integrity

• Act lawfully and ethically, and encourage this behavior in the marketplace.
• Deliver quality goods and services in line with qualifications, professional commitments, and contract terms.
• Maintain independence and objectivity, and avoid conflicts of interest or undue influence.
• Preserve client and business confidentiality and privacy.
• Promote goods and services honestly and engage only in fair competition.

Respect the Individual

• Provide a safe working environment and support the occupational health of employees.
• Never make use of child, forced or bonded labor.
• Treat employees fairly and do not discriminate on the basis of differences such as race, color, creed, religion, age, gender, national origin, citizenship status, marital status, sexual orientation, gender identity, disability, pregnancy, veteran status, or any other legally protected status.
• Treat everyone with respect and dignity.
• Never engage in prohibited human trafficking activities.
• Provide a workplace that is free from harassment and misuse of substances.

Commit to the community

• Reduce the environmental impact of designs, manufacturing processes, services, and waste emissions wherever possible.
• Encourage the development environmentally-friendly practices.
• Minimize the usage of hazardous substances as well as the consumption of scarce resources.
• Team with other businesses and with charitable organizations to create stronger communities.

RFR is committed to industry Environmental, Health and Safety (EHS) leadership with respect to its employees, customers, suppliers, visitors and community. Our goals are to conduct our operations in an environmentally responsible manner and create health and safety practices and work environments that enable RFR employees to work injury-free. RFR is committed to providing a safe, injury-free workplace by integrating safety into our daily business decisions and processes. Management leads the effort behind this important program and all employees are responsible for both their safety and the safety of those around them.

We will achieve this goal and strive for continuous improvement by:

• Educating and training to institutionalize EHS values throughout the company.
• Setting and monitoring EHS objectives to prevent injuries and illnesses, and reduce adverse environmental impacts.
• Raising EHS awareness of all employees and stressing personal accountability.
• Complying with or exceeding all applicable EHS regulatory requirements.
• Conserving natural resources through pollution prevention, energy conservation, and waste minimization.

Substances that may have serious and often irreversible effects on human health and the environment can be identified as substances of very high concern (SVHCs). Some examples of the criteria for these include substances that are carcinogenic, mutagenic, bio-accumulative, or toxic for reproduction. Individual substances and articles within products may not contain an SVHC over the allotted 0.1 percent weight by weight threshold. RFR is fully in compliance and has not identified any components or materials that do not comply. We work closely with our supply base to identify potential non-compliances and to eliminate them.